---
title: Deloitte Spotlights AI as a Competitive Game-Changer
description: Discover how One Goal Consulting is addressing the key challenges in restaurant technology adoption, leveraging AI to enhance customer experience, operational efficiency, and employee engagement.
---

[The OGC Blog](https://onegoalconsulting.com/blog)

# [Deloitte Spotlights AI as a Competitive Game-Changer](https://onegoalconsulting.com/blog/deloitte-spotlights-ai-as-a-competitive-game-changer)

 Written by [OGC Team](https://onegoalconsulting.com/blog/author/ogc-team) | Jul 1, 2025 4:45:41 PM

## **Deloitte Spotlights AI as a Competitive Game-Changer**

 

 

[Deloitte’s “State of AI in Restaurants”](https://www.deloitte.com/us/en/insights/industry/retail-distribution/ai-in-restaurants.html) (Q4 2024, 375 operators across 11 countries) reveals rapid momentum:

 

- **82% of restaurant leaders** plan to increase AI investment in the next fiscal year, focusing on improving customer experience (60%), streamlining operations (36%), and enhancing loyalty programs (31%).
- **Daily AI use** is already widespread: 63% are using AI to automate the guest experience and 55% to optimize inventory.
- **Top implementation challenges** include a lack of strategic readiness (43%), technology gaps (39%), operational barriers (34%), governance (28%), and talent shortages (27%).

 

In a related [CES 2025 recap from Deloitte](https://www.deloitte.com/us/en/Industries/consumer/articles/restaurant-industry-trends-and-innovation.html), AI-driven kiosks, voice assistants, predictive labor planning, and supply chain optimization are highlighted as key innovation trends in the restaurant space.

 

**The takeaway:** Restaurants aren’t just dabbling in AI. They’re betting big on it—and they need proven, category-specific partners to help turn that investment into impact.

 

 

## **OGC Vendors: Solutions That Map Directly to Deloitte’s Imperatives**

 

 

At [One Goal Consulting](https://www.onegoalconsulting.com), we’ve built a curated vendor ecosystem designed to solve the exact problems Deloitte identifies. Our vendors are leaders in restaurant technology—and they’re already delivering measurable outcomes.

 

| **Deloitte Opportunity Area** | **OGC Vendor Solution** | **How They Align** |
| --- | --- | --- |
| **Customer Experience & Loyalty** | Bite, Voicify, Onosys | Kiosk ordering, voice interaction, and digital ordering that personalize and simplify the guest journey |
| **Operational Efficiency** | Curbit, Khumbu, Livelytics | Real-time kitchen orchestration, platform integrations, and prescriptive analytics |
| **Employee Experience & Staffing** | Shifty, Fingermark | Upskilling, training, labor optimization, and retention support through modern tools |
| **Back Office & Financial Operations** | Factura.ai | AI-powered AP automation that enhances financial controls and governance |

 

 

## **Why OGC + These Vendors Matter**

 

1. **AI-Ready Foundations**
   
   Deloitte highlights that less than half of operators feel technologically or strategically ready for AI. Our vendors bring scalable platforms and embedded AI features that help close those gaps—fast.
2. **End-to-End Transformation**
   
   These aren’t point solutions. They touch every major area Deloitte cites: customer engagement, ops efficiency, team productivity, loyalty, and compliance.
3. **Strategic Support from OGC**
   
   At OGC, we don’t just connect you to a vendor. We guide your AI adoption journey—from mapping business goals to selecting the right tools to supporting implementation and beyond.

 

 

## **Real-World Alignment: From Deloitte’s Data to Deployed Solutions**

 

 

### **Enhance the Guest Experience**

 

Platforms like Bite and [Voicify](https://voicify.com) enable intelligent ordering interfaces—touch or voice—that directly respond to Deloitte’s finding that **60% of operators** are investing in AI for customer-facing experiences.

Onosys supports unified digital ordering across web, mobile, and marketplace channels—streamlining omnichannel CX with minimal friction.

 

 

### **Improve Operational Agility**

 

[Curbit](https://curbit.com) delivers real-time kitchen flow control that boosts throughput for takeout, delivery, and drive-thru—answering Deloitte’s call for smarter prep-to-promise fulfillment.

Livelytics brings advanced data modeling to labor, prep, and demand planning, while Khumbu ensures integrations work behind the scenes so teams don’t need to babysit data flows.

 

 

### **Strengthen Teams & Streamline Compliance**

 

 

[Shifty](https://www.shiftyinc.com) gives operators a flexible, gamified way to train, engage, and retain staff—a direct solution to Deloitte’s concerns around labor and employee readiness.

Factura.ai simplifies accounts payable using automation, helping restaurants improve governance, reduce risk, and streamline back-office workflows—core concerns identified in Deloitte’s financial readiness benchmarks.

 

 

## **Turn Insight into Action with OGC**

 

Reading Deloitte’s report is the first step. But acting on it? That’s where One Goal Consulting comes in.

 

We’ve done the vetting. We’ve built the relationships. And we’re ready to help your restaurant brand bring AI into the real world—with solutions that *actually work*.

 

**👉** [**Book a demo with OGC**](https://www.onegoalconsulting.com/contact) **to explore which vendors fit your goals—and how we can help you deploy AI in ways that matter.**

 

 

[View full post](https://onegoalconsulting.com/blog/deloitte-spotlights-ai-as-a-competitive-game-changer)

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