OGC Spotlight: Voicify and the Voice-First Future of Restaurants
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Voice AI is quietly becoming one of the most transformative technologies in the restaurant space. Whether it’s shaving precious seconds off a drive-thru order or letting guests place reorders with a few spoken words, conversational AI is changing the way restaurants interact with guests—and Voicify is leading that charge with restaurants.
Why Voice Is the Next Frontier
According to a 2024 report by Precedence Research, the global voice assistant application market is expected to surpass $45 billion by 2032, growing at a CAGR of more than 28%. For restaurants, the implications are clear: voice is no longer optional—it’s strategic.
A separate 2023 study from Hospitality Technology found that:
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42% of restaurant operators planned to implement voice ordering technology within the next two years.
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70% of consumers said they would use voice ordering if it were available and reliable.
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Labor cost reduction and speed of service were cited as the top two benefits of voice AI in drive-thrus and ordering kiosks.
Meet Voicify: The Platform Powering Voice AI for Restaurants
Voicify enables restaurants to design, deploy, and manage omni-channel conversational experiences—think Amazon Alexa, Google Assistant, mobile apps, kiosks, and even IVR phone systems.
With Voicify, brands can:
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Automate voice-based ordering and reordering
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Deliver personalized guest interactions at scale
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Reduce order-taking errors and wait times
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Seamlessly integrate with POS systems, loyalty platforms, and CRMs
From QSR drive-thrus to full-service phone ordering, Voicify lets restaurants meet their guests where they already are—speaking.
Bite Ninja + Voicify: A Game-Changing Combo
In 2024, Voicify made headlines by acquiring Bite Ninja, a pioneer in remote ordering staff for drive-thru and kiosk environments. Bite Ninja allows brands to instantly scale labor using a nationwide pool of trained remote workers, available on demand to take live orders via video or voice.
Together, Voicify and Bite Ninja provide a hybrid solution that pairs:
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AI-powered automation for predictable interactions
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Real human support for nuanced or high-touch orders
This combination gives restaurant brands a powerful advantage: faster service, smarter staffing, and better guest experiences—24/7.
The Bottom Line: It’s Time to Start Talking
If you’re a restaurant brand looking to streamline operations, reduce labor strain, and elevate your guest experience, voice AI should be on your radar—and Voicify should be in your stack.
Ready to Hear More?
Book a personalized demo through One Goal Consulting (OGC) and explore how Voicify can help your brand harness the full potential of voice and remote ordering technology.